![]() Greetings and cheers are always welcome, and you are allowed to have informal conversations with your fellow Alfrescians! If the above seems formal, keep in mind they are just tips on how to get an answer. There exists of course subject matter experts that you want to ping specifically and this is fine, just know that other user will not just jump into your conversation. But the user you addressed the question to can be busy or just don't know the answer. If you address the question to a specific user, all other users that knows the answer will ignore your question. Only do that on follow up replies when you already have a conversation. Do not address your initial question to a specific user.Then be prepared to give more details as the conversation starts. But have enough details so that it that it looks interesting and challenging. If you write an essay it will be to lengthy to be read and for you to get attention. So now that you already know the answer, ask the question for which you seek help. If you just throw out 'Can someone help me?', then the answer is always 'Yes'. If you ask multiple questions at once, someone that knows the answer to just one of them may not answer at all since they may not know the answer to all of your questions. Here are some tips that increase your chances to get an answer. Of course you would like an answer to your question. Please don't spam the channel with large text files such as log files or code. If you need to log out, then you should post in the forums. Most channel participants only check the channel a few times a day, so replies can often take a few hours. If you ask a question, please hang around and be patient. Remember to check the documentation before asking a question. You do not need to ask for permission to ask a question in the channel. There is a tutorial on how to get started with IRC here. Or you can use an IRC client and connect to: You can join the channel through the web client: You can get information about these events at We often use the channel for participation in public events held through Google Hangouts on Air. Though there are also channel members from Asia and Australia who are active at other times. Though there are people in the channel almost all the time, you can meet the most people during the hours when business in the Europe and the US overlap (afternoons in Europe, mornings in the United States). There is a consistent group of Alfresco enthusiasts that hang out in #alfresco at.
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